SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our EU or US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| UNITED KINGDOM and United States |
7-20 Business days |
| Canada, Europe |
7-20 Business days |
| Australia, New Zealand |
7-20 Business days |
| Central & South America |
7-20 Business days |
| Asia |
7-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of radakids (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://radakidsfashion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic dress
Made very well
Nice dress
The dress is super, goes in size, shipping about a month, track tracked
Thanks to the store for the fast shipment. The package reached Irkutsk in 21 days. The dress is very beautiful. Quality is super. Everything is sewn neatly, the threads do not stick out. The fabric is wonderful. Of the five ordered dresses, this became the most beloved. The child is delighted. On the growth of 98 took 5. of course a little long and at the waist is wide. But the child did not want to wait when it is expensive. In the waist I inserted a thread-elastic band and became good. Sleeves rolled up a little. I recommend the seller and dresses. All five ordered dresses really liked.
Nice dress! For 5 years 110 cm village is good
.
Perfecto
Beautiful dress, arrived within month, measure suits stamp for 3
super
Delivery 3 weeks. Ordered 3 T for our height 92 was too big. The label says height 98, the top and sleeves stretch well.
Very nice dress, well received quickly. Thank you
Everything is dignified, colorful and high quality. As a gift therefore did not measure.
Very good quality, it came to me in two weeks.
Cool dress
Superb and good quality for the price I love it
Super cute dress, top is stretchy. I would say TTS. Photo is 3 yo and also wearing on top of her shirt. The top portion is somewhat see-thru depending on lighting so would recommend a tank under. Dress has nice twirl factor.
The dress is beautiful exactly the same as the picture, can be only the top is not snowy white, and a little closer to milk white. Povyubnik thin HB. Top with synthetic, M B polyester. Unicorn pasted, Crown embroidery. The size is written 5-6 years. Five-year-old thin, tall girl's sleeve is a bit long. And now on the shipment. This is an ePacket anti-record. Usually a maximum of three weeks received. And then it came after the end of the protection, I had to write to extend. Ordered a month and a half before the birthday, it came for 5 days after the birthday.
The dress is beautiful even better than in the pictures. The top is of good quality T-shirt and the bottom of tulle with golden starry and its cotton fabric lining. Well sewn and all the cool details. I recommend the store and the product of very good quality, very soft and nice fabric both the T-shirt and the tulle part. I asked him for size 2-3 and he sent it to me. Thank you very much for your gift has been quite a surprise. My daughter is very happy with her unicorn dress. I'll ask this salesman again. Fast shipping and good communication with seller. He's got it wrapped up perfectly and he's brought it up to my post office. Super happy thank you so much.
The dress corresponds to the price. The knitwear is very thin, like a T-shirt. On the growth of 114 ordered 7 T. With a small stock, what you need. The colors are bright, the lines are decent. Fatina did not regret, the skirt is magnificent, spinning in full swing. (for my daughter this is a priority). The store kindly indicated the price of 1 dollar (who from Belarus will understand).
Great store. Fast shipping. item match photo. Daughter is happy
Arrival in 4 weeks in France, the beautiful dress of good quality. Well assembled and sewn. I took the size of 6 years for my girls who is 4 years old, the Timone is a little big but size well, just roll up the sleeves and it's good, to wear for 1-2 years. I have already washed it, the dress holds straight, no twist or other anomalies, the material is thick, very comfortable for the winter. I recommend the product and the store.
Just like in the picture
great!!!
Very nice dress. Came for about 2 weeks to UK.